CCTV Service & Support Engineer

10

1.5 – 2 Years

Noida

• Diploma/B.Tech/B.E. in Electronics, Electrical, ECE, IT, Computer Science, or related field.
• Certification in CCTV, Networking, or Security Systems will be an added advantage.

Technical Skills

• Knowledge of Analog and IP CCTV Systems.
• Hands-on experience with DVR, NVR, PTZ Cameras, and Video Management Software.
• Basic networking knowledge (TCP/IP, LAN, WAN, Switching).
• Understanding of structured cabling standards.
• Familiarity with CCTV brands such as Vantage, Hikvision, Dahua, CP Plus, Honeywell, Bosch, etc.

Soft Skills

• Good communication and customer-handling skills.
• Problem-solving and troubleshooting ability.
• Ability to work independently and in field environments.
• Willingness to travel within assigned locations.

Installation & Commissioning

• Installation, configuration, and commissioning of CCTV cameras, DVRs, NVRs, and related equipment.
• Cable laying, termination, and testing of Cat6, Fiber, and Power Cables.
• Integration of cameras with networking infrastructure.
• Basic configuration of switches, routers, and IP-based surveillance systems.

Maintenance & Troubleshooting

• Preventive and corrective maintenance of CCTV systems.
• Troubleshooting hardware and software issues in cameras, DVRs, NVRs, storage devices, and network equipment.
• Diagnosing faults and replacing defective components.
• Ensuring maximum uptime of surveillance systems.

Documentation & Reporting

• Maintaining installation and maintenance records.
• Preparing daily, weekly, and monthly service reports.
• Updating inventory and spare parts consumption records.
• Escalating critical issues to senior engineers and management.

• Willingness to travel for field assignments.
• Customer-focused attitude.
• Ability to work independently and in a team.
• Good communication and reporting skills.
• Ability to work under pressure and meet service response timelines.